We at Tech Assistant for Blind Foundation strive to provide the best possible experience for our users. This refund policy outlines the conditions under which a full or partial refund may be issued.

Eligibility for Refund

We offer full refunds under the following circumstances:

• Technical Issues or Flaws: If you encounter technical issues or fundamental flaws with our service that hinder its intended functionality, you are eligible for a full refund. This applies to any service offered by Tech Assistant for Blind Foundation.
• Accidental Purchase: If you accidentally purchase a service and haven't accessed, used, or downloaded it, a full refund will be processed.
• Within 6 Hours: For all service purchases, you have the option to request a full refund within 6 hours of payment with no questions asked.

Important Note: Refunds will not be processed if you have accessed, used, or downloaded the service, even in cases of technical issues or fundamental flaws. This is because downloaded materials cannot be guaranteed to be returned or unretained.

Exceptions

• User Error: Refunds will not be issued for issues arising from user error, such as compatibility issues with your device or misunderstanding the service's functionality.
• Third-Party Software: We are not responsible for compatibility issues with third-party software you may be using alongside our service.

How to Request a Refund

To request a refund, please follow these steps:

1. Contact Us: Reach out to our customer support team by email (info@techassistantforblind.com).
2. Provide Details: In your communication, explain the reason for your refund request and include your transaction ID for easy reference.

Processing Time

Once we receive your refund request, our team will review it promptly. We aim to process all valid refund requests within [Number] business days after verification. You will receive a notification via email once your refund is processed.

Please Note: Depending on your financial institution, it may take additional time for the refunded amount to reflect in your account.

Contact Information

If you have any questions regarding this refund policy or the refund process itself, please don't hesitate to contact us:

• Email: info@techassistantforblind.com

We appreciate your understanding and cooperation.

By using our service, you acknowledge that you have read, understood, and agree to the terms of this Refund Policy.